Job Description
Join our dynamic healthcare team as a Front Desk Receptionist and kickstart your career with no prior experience required! We're seeking a friendly, organized professional to be the first point of contact for our patients and visitors. Enjoy comprehensive training, a supportive work environment, and opportunities for growth within our organization.
At Metro Health Partners, we value exceptional customer service and attention to detail. You'll work alongside a dedicated team committed to providing outstanding patient experiences while maintaining a smooth office workflow. This is your chance to develop valuable administrative skills in a fast-paced healthcare setting.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone calls and direct inquiries to appropriate departments
- Maintain accurate patient records using electronic health record systems
- Process insurance verification and collect co-payments
- Coordinate office communications and manage mail/email correspondence
- Assist with patient registration forms and documentation
- Support administrative tasks like filing and data entry
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide comprehensive training!
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Excellent organizational and time-management abilities
- Professional demeanor and positive attitude
- Ability to multitask in a fast-paced environment
- Customer service mindset with empathy and patience