Job Description
Are you a proactive and personable professional looking to make a lasting first impression? Apex Professional Services is seeking a dedicated Front Desk Receptionist to join our growing team in Durham, NC. As the face of our organization, you will play a pivotal role in ensuring our visitors feel welcomed and our operations run smoothly.
We offer a collaborative work environment, competitive benefits, and opportunities for growth. If you excel in a fast-paced setting and have a passion for customer service, we want to meet you.
Responsibilities
- Manage the front desk operations, ensuring a professional and welcoming environment for all guests, clients, and employees.
- Answer and route incoming phone calls with exceptional telephone etiquette, transferring to the appropriate department or taking detailed messages.
- Receive, sort, and distribute incoming mail, packages, and deliveries in a timely manner.
- Manage appointment scheduling and calendar management for key executives and team members.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Assist with basic administrative tasks, including data entry, filing, and preparation of meeting materials.
Qualifications
- High school diploma or GED required; Associate’s degree or equivalent administrative experience preferred.
- Proven experience (1-2 years) as a Receptionist or Front Desk Associate in a professional setting.
- Excellent verbal and written communication skills with a friendly and approachable demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Strong time management skills with the ability to multitask in a fast-paced environment.
- Professional appearance and demeanor with a focus on customer service excellence.