Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Medical Center in Glendale, AZ! We're seeking a polished professional to be the first point of contact for our diverse patient community. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your customer service excellence truly matters. Apply today to become the welcoming face of our practice!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Answer multi-line phone systems and triage calls appropriately
- Schedule appointments using Epic EMR software
- Collect and verify insurance information accurately
- Maintain clean, organized reception area
- Process payments and handle financial transactions
- Coordinate with clinical staff for seamless patient flow
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail in data entry tasks
- Ability to multitask in fast-paced environments
- Professional demeanor under pressure
- Basic knowledge of medical terminology
- High school diploma or equivalent required