Job Description
Join our award-winning healthcare team at Louisville Medical Center as a Front Desk Receptionist! We're seeking a polished professional to deliver exceptional patient experiences while managing our bustling front desk operations. This role is perfect for detail-oriented individuals passionate about creating welcoming environments and supporting clinical teams. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a state-of-the-art facility.
Our ideal candidate thrives in fast-paced settings, possesses outstanding communication skills, and takes pride in operational excellence. If you're ready to make a meaningful impact in healthcare administration, apply today to join our dynamic team!
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Coordinate appointment scheduling across multiple departments
- Maintain accurate patient records and confidentiality protocols
- Handle multi-line phone systems and direct inquiries appropriately
- Process insurance verifications and collect co-pays
- Assist with office supply inventory and equipment maintenance
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years experience in customer service or healthcare administration
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology preferred
- Professional appearance and positive demeanor