Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with flexible scheduling options! Lincoln Premier Medical Center is seeking a warm, professional individual to serve as the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact patient experience. We offer day, evening, and weekend shifts to accommodate your lifestyle.
Responsibilities
- Manage patient check-in/out processes efficiently using our EHR system
- Answer multi-line phone calls and schedule appointments with precision
- Verify insurance information and collect co-payments accurately
- Maintain clean, organized reception area and manage office supplies
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient records with HIPAA compliance
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years customer service or medical reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Flexibility to work varied shifts including weekends
- Basic knowledge of medical terminology