Job Description
Join our dynamic team as the first point of contact at Premier Healthcare Solutions! We're seeking a polished Front Desk Receptionist to deliver exceptional patient experiences in our Toledo medical facility. This role combines administrative precision with warm interpersonal skills in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth within our award-winning healthcare network. If you thrive in customer-facing roles and possess strong organizational abilities, apply today to become the welcoming face of our practice!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Handle multi-line phone system, route calls, and take detailed messages
- Schedule appointments using Epic EHR software while maintaining calendar integrity
- Verify insurance information and collect co-payments securely
- Prepare and maintain patient charts in compliance with HIPAA regulations
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including filing, scanning, and data entry
- Manage office supplies inventory and vendor communications
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 2+ years of front desk or customer service experience in healthcare setting
- Proficiency with EHR systems (Epic experience highly valued)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in high-pressure situations
- Basic knowledge of medical terminology and insurance verification
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)