Job Description
Join our award-winning medical team as the first point of contact for patients and visitors. We seek a polished Front Desk Receptionist to deliver exceptional customer service in a fast-paced healthcare environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in Sacramento's premier healthcare facility.
Responsibilities
- Manage multi-line phone systems and route calls efficiently
- Greet patients, schedule appointments, and verify insurance information
- Maintain accurate patient records in EMR systems
- Coordinate with medical staff for patient flow and emergency situations
- Process payments and manage billing inquiries
- Ensure reception area cleanliness and professional appearance
Qualifications
- 2+ years of front desk or customer service experience
- Proficiency with EMR/EHR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and positive demeanor
- High school diploma or equivalent required