Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Durham Wellness Center! We're seeking a polished professional to serve as the first point of contact for our patients. All necessary equipment provided – including ergonomic workstation, headset phone, and digital scheduling tools. Enjoy a supportive environment with competitive benefits and growth opportunities.
Why You'll Love Working With Us: Modern facility in downtown Durham, comprehensive health insurance, paid time off, and ongoing professional development. We invest in our team's success!
Responsibilities
- Manage patient check-in/out processes using our digital system
- Handle incoming calls with professionalism and route to appropriate departments
- Maintain accurate appointment schedules and calendar management
- Assist with insurance verification and patient registration
- Ensure reception area remains clean and organized
- Process incoming mail and deliveries
- Support administrative staff with data entry and filing tasks
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years experience in customer service or reception role
- Proficient with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Positive attitude and commitment to patient satisfaction