Job Description
Join our dynamic team as a Front Desk Receptionist at Detroit Metropolitan Alliance! We're urgently seeking a polished professional to be the first point of contact for our clients and visitors. This high-impact role offers competitive compensation, growth opportunities, and a chance to shine in Detroit's thriving business district. If you're passionate about exceptional customer service and thrive in fast-paced environments, apply today and become an integral part of our award-winning team!
Responsibilities
- Warmly greet and assist all visitors with professionalism and enthusiasm
- Manage multi-line phone system, directing calls and taking accurate messages
- Coordinate appointment scheduling and calendar management for executives
- Process incoming/outgoing mail, packages, and deliveries
- Maintain organized reception area with professional ambiance
- Perform data entry and basic administrative tasks (MS Office Suite)
- Assist with onboarding new visitors and security protocols
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Minimum 2 years receptionist or customer service experience
- Exceptional verbal/written communication skills
- Proficient in Microsoft Office Suite and scheduling software
- Ability to multitask in high-pressure situations
- Professional demeanor with strong interpersonal skills
- Knowledge of Detroit area an advantage