Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at our state-of-the-art facility. We're seeking a polished Front Desk Receptionist to deliver exceptional service while supporting our fast-paced administrative operations. Enjoy competitive benefits, growth opportunities, and a supportive environment in Reno's vibrant medical community.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR systems
- Handle multi-line phone calls with professionalism and accuracy
- Coordinate appointment scheduling and calendar management for medical staff
- Process insurance verifications and collect co-payments
- Maintain organized patient records and confidential documentation
- Assist with facility tours and visitor inquiries
- Collaborate with billing and clinical teams for seamless operations
Qualifications
- Minimum 2 years experience in medical or professional reception
- Proficiency with EMR/EHR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology and insurance processes
- Valid NV driver's license and reliable transportation