Job Description
Join our dynamic team at Premier Healthcare Group as a Front Desk Receptionist and be the first point of contact for our valued patients. This role offers a competitive salary, comprehensive benefits package, and growth opportunities in a supportive environment. We're seeking a professional, detail-oriented individual to ensure seamless patient experiences while maintaining efficient front office operations.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Handle multi-line phone systems and route calls appropriately
- Schedule appointments and maintain digital calendar systems
- Process insurance verification and collect co-payments
- Maintain organized patient records and confidentiality
- Coordinate with medical staff to ensure smooth patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Bilingual English/Spanish preferred
- Basic medical terminology knowledge a plus