Job Description
Join our award-winning healthcare team at Laredo Regional Medical Center as a Front Desk Receptionist! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role is perfect for someone who thrives in a fast-paced environment and values exceptional customer service. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive workplace culture.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and route incoming calls professionally
- Schedule appointments and maintain accurate calendars
- Handle patient registration and insurance verification
- Assist visitors with wayfinding and inquiries
- Maintain organized front desk area and supplies
- Collaborate with clinical staff to support patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficient in Microsoft Office Suite
- Excellent verbal/written communication skills
- Strong organizational and multitasking abilities
- Professional appearance and demeanor
- Bilingual (English/Spanish) preferred
- Basic medical terminology knowledge a plus