Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Jacksonville, FL! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive compensation, comprehensive benefits, and growth opportunities in a dynamic environment. If you're passionate about exceptional customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using advanced practice management software
- Collect and verify patient insurance information
- Maintain organized reception area with professional appearance
- Handle confidential patient information with HIPAA compliance
- Coordinate with medical staff to ensure smooth patient flow
Qualifications
- Minimum 1 year of front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and courteous demeanor
- Basic knowledge of medical terminology preferred
- High school diploma or equivalent required