Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Louisville Medical Center! We're seeking a polished professional to deliver exceptional first impressions in our fast-paced clinic environment. This role is perfect for detail-oriented individuals passionate about patient experience and administrative excellence. Enjoy competitive benefits, career growth opportunities, and a supportive workplace culture in the heart of Louisville.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Coordinate multi-line phone system and appointment scheduling
- Maintain accurate patient records and confidential information
- Process insurance verification and billing documentation
- Assist with patient inquiries and direct to appropriate departments
- Collaborate with clinical teams for seamless patient flow
- Manage office inventory and supply ordering
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of HIPAA compliance regulations
- Professional appearance and positive demeanor
- High school diploma or equivalent required