Job Description
Join our prestigious downtown Boston team as a Front Desk Receptionist at Harbor View Executive Suites! We're seeking a polished professional to be the first point of contact for our high-profile clients in a luxury serviced office environment. This role combines exceptional customer service with administrative precision in a fast-paced, modern setting. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most vibrant business districts.
Why You'll Love Working Here: State-of-the-art facilities, complimentary on-site parking, health/dental/vision insurance, 401(k) matching, and access to exclusive networking events with Boston's business elite.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Greet and assist high-profile clients with exceptional hospitality and discretion
- Coordinate meeting room bookings and AV equipment logistics
- Process incoming/outgoing mail and packages with meticulous tracking
- Maintain immaculate lobby and common area presentation standards
- Support administrative tasks including document scanning, filing, and data entry
- Collaborate with building management on facility operations and maintenance requests
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Exceptional verbal/written communication skills with polished phone etiquette
- Proficiency in Microsoft Office Suite and scheduling software (Outlook)
- Ability to multitask in high-pressure environments with poise
- Strong attention to detail and organizational abilities
- Professional appearance and demeanor suitable for luxury client interactions
- High school diploma or equivalent; business certification preferred
- Flexible availability including occasional evenings/weekends for events