Job Description
Join our dynamic healthcare team as an immediate-hire Front Desk Receptionist at Baltimore Medical Center! We're seeking a polished professional to be the first point of contact for patients, visitors, and staff. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Baltimore. Apply today to start your career in healthcare administration!
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Answer and direct incoming calls to appropriate departments
- Schedule and confirm appointments using electronic health records (EHR)
- Process insurance verification and collect co-payments
- Maintain organized front desk area and patient waiting space
- Coordinate with clinical staff for seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred