Job Description
Join our award-winning medical practice in the heart of Chula Vista! We're seeking a polished Front Desk Receptionist to be the welcoming face of our busy clinic. As the first point of contact, you'll deliver exceptional patient experiences while managing daily operations with precision. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. If you thrive in fast-paced settings and excel at multitasking, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Answer multi-line phone system and schedule appointments using our EMR software
- Process insurance verifications and collect co-pays accurately
- Maintain organized patient records and digital filing systems
- Coordinate with clinical staff for seamless patient flow
- Handle incoming mail, deliveries, and office supply inventory
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with EMR systems (e.g., Epic, Athenahealth) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Professional appearance and positive demeanor
- High school diploma or equivalent required