Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Buffalo Medical Center! We're seeking a polished professional to deliver exceptional patient experiences while managing our bustling front office. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contribution truly matters.
Responsibilities
- Manage patient check-in/out procedures with precision and warmth
- Answer multi-line phone system and direct calls efficiently
- Coordinate appointment scheduling and calendar management
- Maintain accurate patient records in EHR systems
- Process insurance verifications and collect co-pays
- Coordinate with clinical teams for seamless patient flow
- Assist with administrative tasks including filing and data entry
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in fast-paced environments
- Basic knowledge of medical terminology
- High school diploma or equivalent required