Job Description
We are seeking a professional and welcoming Front Desk Receptionist to join our dynamic team in Newark, NJ. As the first point of contact for our organization, you will play a crucial role in creating a positive impression and ensuring smooth office operations.
In this full-time position, you will manage the front desk, handle incoming communications, and provide essential administrative support to our staff. If you have a knack for organization and excellent customer service skills, we want to hear from you.
Responsibilities
- Manage the front desk and lobby area to ensure a welcoming and organized environment for guests and clients.
- Answer and screen incoming phone calls professionally, transferring them to the appropriate departments or taking detailed messages.
- Greet visitors warmly upon arrival and direct them to the correct meeting rooms or personnel.
- Sort, distribute, and log incoming mail, packages, and deliveries.
- Manage calendar scheduling, appointment bookings, and meeting room logistics to ensure efficient use of resources.
- Assist with basic administrative tasks, including data entry, filing, and maintaining office supplies inventory.
- Handle customer inquiries with patience and professionalism, escalating complex issues to management when necessary.
Qualifications
- High school diploma or GED required; Associate’s degree or previous receptionist experience preferred.
- Proven experience as a receptionist or in a similar front-office role.
- Excellent verbal communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional appearance and demeanor at all times.
- Ability to work independently and as part of a collaborative team.