Job Description
Join our award-winning team at Pacific Horizon Group, a premier wellness center in the heart of San Diego! We're seeking a polished Front Desk Receptionist to be the first point of contact for our high-profile clientele. This role combines exceptional customer service with administrative finesse in a fast-paced, luxury environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities.
Responsibilities
- Manage high-volume front desk operations including check-ins, scheduling, and payment processing
- Deliver exceptional customer service via phone, email, and in-person interactions
- Maintain accurate client records using our proprietary CRM system
- Coordinate vendor relationships and inventory management for office supplies
- Support marketing initiatives through community outreach and social media engagement
- Collaborate with cross-functional teams to ensure seamless service delivery
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in a high-pressure environment
- Professional appearance and polished demeanor
- Valid California driver's license with clean record
- Bilingual English/Spanish preferred