Job Description
Join our patient-centered healthcare team as a Front Desk Receptionist with flexible scheduling options! We're seeking a warm, organized professional to be the welcoming face of our busy Stockton clinic. Enjoy work-life balance with customizable hours while supporting our mission to deliver exceptional care. This hybrid role combines in-person patient interactions with administrative tasks in a modern, collaborative environment.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate medical records using EMR systems
- Answer multi-line phones and triage patient inquiries professionally
- Process insurance verifications and collect co-payments
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean, organized reception area and office supplies
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years front desk/reception experience in healthcare setting
- Exceptional communication and conflict resolution skills
- Proficiency with EMR systems (Epic experience a plus)
- Strong attention to detail and multitasking abilities
- Professional demeanor with customer service focus
- Flexibility to work between 8 AM - 6 PM (schedule TBD)
- Basic knowledge of medical terminology and insurance processes