Job Description
Join Tulsa's premier customer service team with unmatched flexibility! We're seeking passionate Call Center Agents to deliver exceptional support while enjoying work-life balance through customizable scheduling. Whether you're a student, parent, or night owl, our 24/7 operation accommodates your needs. Benefit from paid training, career advancement paths, and a supportive environment where your voice matters.
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve processes
- Adapt to changing products and procedures
- Maintain positive brand representation at all times
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Exceptional verbal/written communication skills
- Ability to type 40+ WPM with accuracy
- Strong problem-solving abilities
- Comfortable with technology and multitasking
- Flexible availability including evenings/weekends
- Positive attitude and resilience under pressure