Job Description
Join our dynamic team at Chandler Wellness Center as a Front Desk Receptionist with flexible scheduling options! We're seeking a polished professional to deliver exceptional patient experiences while managing front desk operations. Enjoy work-life balance with adaptable hours including evenings and weekends in our modern Chandler facility.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Answer multi-line phone system and route inquiries appropriately
- Schedule appointments using advanced medical software (EMR experience preferred)
- Process insurance verifications and collect co-pays accurately
- Maintain immaculate reception area and office supplies inventory
- Coordinate with clinical teams for seamless patient flow
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Flexible availability including evenings and weekends
- High school diploma or equivalent required
- Basic medical terminology knowledge preferred