Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Chula Vista Wellness Center. Be the welcoming face of our practice, providing exceptional patient experiences while supporting our clinical operations. This flexible position offers 20-25 hours per week with competitive compensation and benefits package.
We seek a polished professional with strong organizational skills to manage front desk operations, patient scheduling, and administrative support. If you thrive in fast-paced environments and excel in customer service, we encourage you to apply today.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Coordinate patient appointments using EMR systems (Epic experience preferred)
- Process insurance verifications and collect co-pays accurately
- Maintain organized patient records and confidential files
- Assist with office supply inventory and equipment maintenance
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years front desk or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Ability to remain calm under pressure during peak hours
- Basic medical terminology knowledge required
- Flexible availability including weekends and holidays