Job Description
Join Cincinnati's most prestigious luxury hospitality firm as our Executive Front Desk Receptionist. This high-impact role combines exceptional client service with sophisticated administrative operations in a dynamic downtown environment. We offer industry-leading compensation, comprehensive benefits, and a pathway to career advancement for top performers. If you excel in high-pressure settings and possess polished professionalism, this is your opportunity to elevate your career.
Our ideal candidate thrives in fast-paced luxury environments and represents our brand with impeccable grace. Enjoy a competitive salary package, health benefits, and professional development opportunities in Cincinnati's premier business district.
Responsibilities
- Manage executive-level guest interactions with discretion and professionalism
- Coordinate complex calendar management for senior leadership teams
- Oversee multi-line phone system and prioritize high-priority communications
- Execute confidential administrative tasks with meticulous attention to detail
- Spearhead VIP guest arrival experiences and coordinate concierge services
- Maintain security protocols for executive floor access and sensitive information
- Collaborate with department heads to ensure seamless operational workflows
Qualifications
- 5+ years of executive reception or luxury hospitality experience
- Advanced proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and conflict resolution skills
- Proven ability to maintain confidentiality in high-stakes environments
- Professional appearance and polished business demeanor
- Strong organizational skills with ability to manage competing priorities
- Associates degree in Business Administration or related field preferred
- Knowledge of Cincinnati business community and cultural landscape