Job Description
Join our award-winning customer service team in Fort Worth! We're seeking passionate Call Center Agents with premium equipment providedâincluding headsets, ergonomic chairs, and dual monitors. Enjoy competitive pay, comprehensive benefits, and a modern work environment. No experience requiredâtraining provided!
Responsibilities
- Handle inbound/outbound calls with exceptional professionalism
- Resolve customer inquiries using provided CRM software
- Document interactions accurately in our proprietary system
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer proficiency
- Ability to work flexible shifts
- Customer service mindset
- Reliable transportation
- Background check clearance