Job Description
Join our dynamic team at Fort Worth Community Services as an Entry-Level Weekend Customer Specialist! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our community. Enjoy a flexible weekend schedule while gaining valuable skills in a supportive environment. Perfect for students, career changers, or anyone seeking work-life balance. Comprehensive training provided – your dedication is your only requirement!
Responsibilities
- Deliver friendly, efficient customer service via phone, email, and in-person
- Process transactions accurately using our digital systems
- Assist clients with inquiries and resolve concerns promptly
- Maintain organized records of customer interactions
- Collaborate with weekend team to ensure smooth operations
- Support community outreach initiatives on weekends
- Adhere to all safety and compliance protocols
Qualifications
- No experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Ability to work independently and in a team
- Reliable weekend availability (Sat/Sun shifts)
- Positive attitude and customer-first mindset
- Must pass background check and drug screening