Job Description
Join CityCare Solutions as an Entry Level Weekend Customer Service Specialist and launch your career in healthcare support! We're seeking motivated individuals to provide exceptional patient assistance during weekend shifts at our Albuquerque facility. Perfect for students or career changers seeking flexible weekend schedules with growth opportunities.
Enjoy competitive pay, comprehensive training, and a supportive team environment where your contributions directly impact patient satisfaction. No prior experience required – we provide all necessary certifications and onboarding.
Responsibilities
- Assist patients with appointment scheduling and registration processes
- Manage phone inquiries and provide accurate information about services
- Support front desk operations with check-in/check-out procedures
- Collaborate with healthcare teams to ensure seamless patient flow
- Maintain accurate patient records using electronic health systems
- Handle confidential information with HIPAA compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Saturday/Sunday)
- Positive attitude with commitment to patient-centered care
- No prior healthcare experience necessary