Job Description
Launch your career in technology with our comprehensive paid training program! TechSolutions Inc. is seeking motivated individuals in Charlotte, NC to join our team as Entry-Level Technicians. No prior experience required—we provide everything you need to succeed. Enjoy the flexibility of weekly pay while gaining valuable skills in network infrastructure, hardware diagnostics, and customer support. Our modern, collaborative environment fosters growth, with dedicated mentors guiding you every step of the way. This is your chance to enter a high-demand field with zero upfront costs and immediate income.
As a trusted leader in IT solutions, we invest heavily in our employees' development. Our training curriculum combines hands-on labs, virtual simulations, and real-world project exposure. Upon completion, you'll earn industry-recognized certifications and transition into a permanent role with competitive benefits and advancement opportunities. Join us in shaping the future of technology while enjoying work-life balance in Charlotte's thriving tech ecosystem.
Responsibilities
- Complete comprehensive 8-week technical training program covering network setup, security protocols, and system troubleshooting
- Provide exceptional technical support to clients via phone, email, and remote assistance
- Install, configure, and maintain hardware components including servers, workstations, and networking devices
- Document technical procedures, client interactions, and system modifications in CRM software
- Collaborate with senior technicians to resolve complex issues and optimize system performance
- Adhere to cybersecurity best practices and company compliance standards
- Maintain inventory of IT assets and coordinate equipment procurement as needed
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Basic computer literacy and familiarity with operating systems (Windows, macOS)
- Strong problem-solving skills and ability to learn technical concepts quickly
- Excellent communication skills and customer service orientation
- Reliable transportation and punctuality for in-person training sessions
- Ability to lift 30 pounds and work in various office environments
- Passion for technology and commitment to continuous learning
- Valid driver's license (for occasional on-site client visits)