Job Description
Launch your tech career with our comprehensive training program! Chicago Tech Academy is seeking motivated entry-level candidates to join our IT support team. No prior experience required – we provide paid hands-on training in network administration, cybersecurity basics, and cloud technologies. Work alongside industry experts while developing in-demand skills for Chicago's growing tech sector. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment designed for professional growth.
Responsibilities
- Complete 8-week paid training covering IT fundamentals and company systems
- Provide Tier 1 technical support to internal and external clients
- Diagnose hardware/software issues and implement solutions
- Document technical procedures and knowledge base articles
- Collaborate with senior technicians on complex problem-solving
- Participate in ongoing skill development workshops
- Maintain security protocols for data and systems
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy and internet proficiency
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification during training
- Must pass background check and drug screening