Job Description
Launch your tech career with paid training and weekly pay in San Francisco! We're seeking motivated entry-level professionals to join our dynamic IT support team. No experience required – we provide comprehensive hands-on training in network administration, troubleshooting, and cybersecurity fundamentals. Enjoy competitive hourly wages with weekly direct deposit, comprehensive benefits, and growth opportunities into specialized roles. Located in the heart of SF's tech corridor, this position offers the perfect foundation for a long-term IT career.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and chat
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical procedures and create user knowledge base articles
- Collaborate with senior engineers on network infrastructure projects
- Participate in daily training sessions covering cloud technologies and security protocols
- Assist with onboarding new employees and equipment setups
- Monitor system performance and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Basic familiarity with Windows/macOS operating systems
- Ability to learn technical concepts quickly through hands-on training
- Customer service mindset with patience and empathy
- Reliable transportation to downtown SF office
- Must pass background check and drug screening