Job Description
Launch your tech career with our paid training program! TechGrowth Solutions in Colorado Springs is seeking motivated Entry-Level Tech Support Specialists for immediate hire. No prior experience required – we provide comprehensive hands-on training to build your skills in hardware troubleshooting, software diagnostics, and customer service. Join our collaborative team and gain real-world experience while earning a competitive salary. This full-time position includes paid certifications, career advancement opportunities, and a supportive learning environment. If you're eager to grow in the IT field and want a career with stability and growth potential, apply today!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and chat
- Install, configure, and maintain computer systems and networks
- Document troubleshooting steps and solutions in ticketing systems
- Participate in paid training programs to master IT fundamentals
- Collaborate with senior technicians to resolve complex issues
- Deliver exceptional customer service to internal and external clients
- Stay updated on emerging technologies through continuous learning modules
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to new technologies
- Must pass background check and pre-employment assessment
- No prior IT experience required – training provided