Job Description
Launch your IT career with our comprehensive paid training program! Apex Career Solutions is seeking motivated entry-level professionals for our Tech Support Specialist role in Colorado Springs. Enjoy weekly pay, mentorship from industry experts, and a clear growth path into cybersecurity or cloud computing. No experience required – we provide all necessary certifications. Transform your passion for technology into a stable, high-demand career with competitive benefits and advancement opportunities.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document ticket resolutions in CRM systems
- Collaborate with senior engineers on complex issues
- Train on cybersecurity fundamentals and cloud platforms
- Perform system updates and security patches
- Maintain inventory of IT assets
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Willingness to obtain CompTIA A+ certification
- Ability to work flexible shifts including weekends
- Valid driver's license and reliable transportation