Job Description
Are you looking for a no experience needed opportunity to kickstart your career in the tech industry? Apex Digital Solutions is currently hiring Entry Level Technical Support Specialists in Oakland, CA and Virginia remote locations.
We offer a competitive Daily Pay structure, meaning you get paid faster than the industry standard. No prior experience is required—we provide comprehensive training to help you succeed.
As part of our dynamic team, you will assist clients with technical issues, troubleshoot software problems, and provide top-tier customer service. If you are a quick learner with a passion for technology, apply today!
Responsibilities
- Provide first-level technical support to customers via phone, chat, and email.
- Troubleshoot basic hardware and software issues to ensure customer satisfaction.
- Document all customer interactions and technical issues in our ticketing system.
- Collaborate with senior technicians to escalate complex problems.
- Maintain a positive and professional attitude during high-volume interactions.
- Stay up-to-date with new technologies and company processes.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency (Windows, Mac, or Linux).
- Strong written and verbal communication skills.
- Ability to work flexible hours, including weekends and holidays.
- A valid US work authorization.
- Willingness to learn and adapt to new tools quickly.