Job Description
Launch Your Tech Career with Paid Training!
Apex Digital Solutions is currently seeking motivated individuals to join our team as IT Support Specialists. We offer a comprehensive paid training program designed to equip you with the essential skills needed to excel in the IT industry. This is an Immediate Hire opportunity for those eager to learn and grow without requiring prior technical experience.
Why Apply?
- Zero Experience Required: We provide full training on the job.
- Competitive Pay: Salary commensurate with training progression.
- Career Growth: Clear pathways to Senior Tech and Management roles.
We are looking for candidates in Boston, MA who are ready to commit to a full-time career in technology.
Responsibilities
- Provide technical troubleshooting support for hardware and software issues.
- Assist customers with computer setup, network connectivity, and account access.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with the senior IT team to implement security updates and patches.
- Maintain a clean and organized workspace and equipment inventory.
- Conduct basic network diagnostics and resolve connectivity problems.
- Participate actively in daily training sessions and workshops.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Basic understanding of computers, operating systems, and the internet.
- Strong desire to learn and adapt to new technologies.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and computer access for training.