Job Description
Join our dynamic team at Baltimore Innovations Group as we expand our tech division in Texas! We're urgently seeking motivated Entry-Level Tech Support Specialists with no experience required. Enjoy weekly pay, comprehensive paid training, and a clear career path in IT. Our 8-week paid training program covers networking, cybersecurity fundamentals, and customer service excellence. Work in a modern office environment with cutting-edge technology and flexible scheduling options. Perfect for recent graduates or career changers looking to break into tech!
Responsibilities
- Provide technical support via phone, email, and in-person troubleshooting
- Install and configure hardware/software systems
- Document issues and solutions in ticketing systems
- Collaborate with senior technicians on complex problems
- Conduct system maintenance and updates
- Deliver exceptional customer service to all clients
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities
- Excellent written and verbal communication
- Willingness to complete paid training program
- Ability to work in a fast-paced environment
- Valid driver's license (for occasional client visits)
- No prior tech experience required