Job Description
Join our dynamic team at TechGrowth Solutions and kickstart your career in technology! We're urgently hiring motivated Entry-Level Tech Associates for our Raleigh, Florida headquarters. No prior experience required – we provide comprehensive paid training to transform you into a tech professional. This is your golden opportunity to launch a high-demand career with a company that invests in your growth.
As a key member of our IT support team, you'll gain hands-on experience in system administration, network troubleshooting, and cybersecurity fundamentals. Our 6-week paid training program covers everything from hardware diagnostics to cloud computing basics, ensuring you're job-ready. Enjoy competitive pay, full benefits, and a clear path to advancement within our rapidly expanding organization.
Responsibilities
- Provide Tier 1 technical support to internal teams via phone, email, and remote access
- Install, configure, and maintain computer hardware, software, and network devices
- Document technical issues and solutions using our ticketing system
- Collaborate with senior engineers on complex troubleshooting projects
- Participate in cybersecurity awareness initiatives and best practices
- Contribute to IT asset inventory management and system audits
- Assist with onboarding new employees' technology setup
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and eagerness to learn new skills
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Basic familiarity with computer systems and internet navigation
- Valid driver's license and reliable transportation
- Must pass background check and pre-employment assessment