Job Description
Launch your career in technology with InnovateTech Solutions' comprehensive paid training program! We're seeking motivated Entry-Level Tech Associates to join our Sacramento team. No prior experience required – we provide all necessary training and mentorship to build foundational skills in IT support, system administration, and cybersecurity fundamentals. This is your opportunity to transition into a high-demand field with full benefits, career advancement opportunities, and a collaborative work environment. Our 12-week paid training program includes hands-on labs, certification prep, and one-on-one coaching. Join us to become part of Sacramento's growing tech ecosystem!
Responsibilities
- Complete comprehensive training modules covering IT fundamentals, network protocols, and security best practices
- Provide tier-1 technical support to internal and external clients via phone, email, and chat
- Assist with hardware/software installations, configurations, and maintenance
- Document technical procedures and create knowledge base articles
- Collaborate with senior technicians to resolve complex issues
- Participate in weekly skill-building workshops and certification exams
- Support system monitoring and basic troubleshooting of network infrastructure
Qualifications
- High school diploma or equivalent required; college degree preferred
- Strong desire to learn technology and build long-term career in IT
- Excellent problem-solving and analytical thinking abilities
- Basic computer literacy with willingness to master new systems
- Effective communication skills (written and verbal)
- Ability to work in a fast-paced team environment
- Reliable transportation to our Sacramento headquarters
- Must pass background check and pre-employment screening