Job Description
Launch your career with InnovateTech Solutions' comprehensive paid training program for entry-level tech associates. No experience required—just drive and eagerness to learn. Enjoy full benefits, mentorship from industry experts, and a clear path to advancement in Virginia Beach's thriving tech sector. Our 12-week paid training covers cloud fundamentals, cybersecurity basics, and client support protocols. Join a collaborative environment where your growth is our priority.
Responsibilities
- Complete comprehensive paid training modules in cloud infrastructure and security protocols
- Provide technical support to enterprise clients via phone, chat, and remote assistance
- Document client interactions and troubleshooting processes in CRM systems
- Collaborate with senior engineers on deployment projects
- Participate in weekly skill development workshops and certification prep
- Adhere to strict data security and compliance standards
- Contribute to team innovation sessions for process improvement
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service mindset
- Ability to work flexible hours including occasional weekends
- Passion for technology and continuous learning
- Valid driver's license (required for occasional client visits)
- Must pass background check and pre-employment assessment