Job Description
Join our dynamic team at Tampa Bay Solutions Group and kickstart your career in customer service! We're seeking enthusiastic entry-level professionals for our part-time positions in sunny Tampa, FL. No experience necessary – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and a supportive work environment with growth opportunities. Perfect for students, recent graduates, or career changers looking to build foundational skills in a fast-paced setting. Apply today and become part of Tampa's thriving business community!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately
- Update customer information in CRM systems
- Collaborate with team members to resolve complex issues
- Follow company protocols for data security and privacy
- Document interactions and maintain detailed records
- Contribute to team performance goals and quality metrics
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our downtown Tampa location
- Flexible availability including evenings and weekends
- Positive attitude and eagerness to learn new systems