Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! We provide comprehensive paid training – no experience required. This flexible part-time role offers career growth opportunities while delivering exceptional service to our clients. Enjoy competitive compensation, modern benefits, and a supportive work environment in the heart of Atlanta.
Our program equips you with industry-leading skills through hands-on mentorship and structured learning. Perfect for students, career changers, or anyone seeking flexible hours with advancement potential. Apply today and transform your future!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders, resolve billing issues, and troubleshoot technical problems
- Maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in weekly training sessions and skill development workshops
- Contribute to process improvement initiatives
- Uphold company standards for quality and customer satisfaction
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work flexible hours including weekends
- Positive attitude and eagerness to learn new systems
- Problem-solving mindset with attention to detail
- Reliable transportation to downtown Atlanta location