Job Description
Join Coastal Solutions Group's dynamic team as an Entry Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, career growth opportunities, and a collaborative work environment in Virginia Beach. Perfect for recent graduates or career changers looking to start their professional journey.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing product knowledge training
- Maintain positive customer relationships
- Document interactions accurately in company systems
Qualifications
- No prior experience required
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work in a team setting
- Positive attitude and willingness to learn
- Reliable transportation to our Virginia Beach office