Job Description
Immediate Hire Opportunity in Detroit, OH! Join our dynamic team at Detroit Innovate Solutions as an Entry-Level Customer Service Representative. No experience required – we provide comprehensive training to kickstart your career. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Apply today and start your journey toward professional growth!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system and knowledge base
- Process orders, returns, and service requests accurately
- Collaborate with team members to ensure seamless customer experiences
- Document interactions and maintain detailed case notes
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced, team-oriented environment
- Basic computer literacy and willingness to learn new software
- Positive attitude and customer-focused mindset
- Reliable transportation to our Detroit, OH location
- No prior experience required – we train from the ground up!