Job Description
Are you ready to launch a career in a dynamic tech environment without prior experience? Apex Digital Solutions is currently hiring Entry Level Support Specialists for our Night Shift team in Houston, TX.
We believe in investing in our people. That's why we offer a comprehensive paid training program designed to take you from novice to expert. Join a company that values growth, innovation, and work-life balance.
Why Apply?
- Full Training Provided: No technical background required.
- Night Shift Schedule: Enjoy a quiet work environment and flexible hours.
- Competitive Pay: Earn a solid income starting from day one.
- Modern Facilities: Work in a state-of-the-art office.
Responsibilities
- Assist customers with technical inquiries via phone and email in a professional and timely manner.
- Utilize provided training to troubleshoot software and hardware issues.
- Document all customer interactions and solutions in our CRM system.
- Collaborate with senior team members to resolve complex escalations.
- Stay updated on product knowledge through continuous learning modules.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and internet navigation skills.
- Strong verbal and written communication abilities.
- Willingness to work rotating night shifts (evenings/overnights).
- A positive attitude and eagerness to learn new technologies.