Job Description
Launch your tech career with comprehensive paid training from TechAdvance Solutions! We're seeking motivated individuals in Dallas to join our award-winning IT Support team. No prior experience required – we provide all necessary certifications and hands-on training to transform you into a certified IT professional. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Dallas' thriving tech hub.
What We Offer:
- 6-week paid technical training program (CompTIA A+ certification included)
- Mentorship from industry experts
- Full-time position with benefits package
- Clear career growth path to senior roles
- Modern downtown Dallas office location
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Manage network infrastructure and security protocols
- Document technical issues and solutions in ticketing system
- Collaborate with cross-functional teams on IT projects
- Conduct regular system maintenance and updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Ability to lift 25 lbs for equipment handling
- Valid Texas driver's license (for occasional site visits)
- Basic computer literacy (Windows, Office Suite)
- Must pass background check and drug screening
- Commitment to completing full training program