Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions Inc. is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Chicago. No prior experience required—we'll provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive benefits, mentorship from industry experts, and clear career progression paths. Join us to build a future-proof career in one of America's fastest-growing industries!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide user support via ticketing systems and live chat
- Assist with network security protocols and data backups
- Document technical issues and solutions in knowledge base
- Collaborate with senior engineers on complex projects
- Participate in ongoing skills development sessions
- Support office IT infrastructure including printers and servers
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Ability to work in a fast-paced team environment
- Valid driver's license (for occasional site visits)