Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our Tampa-based IT Support team. No prior experience required – we'll provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive pay, benefits, and clear career progression paths in a collaborative environment. Transform your passion for technology into a professional career with industry-leading mentors and cutting-edge tools.
Responsibilities
- Complete structured paid training in IT infrastructure, security protocols, and troubleshooting methodologies
- Provide tier-1 technical support to enterprise clients via phone, email, and remote access
- Diagnose and resolve hardware/software issues including Windows systems and network connectivity
- Document technical solutions and maintain accurate service records in ITSM platforms
- Collaborate with senior engineers on complex system deployments and maintenance projects
- Participate in ongoing skills development through vendor-certified training programs
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred)
- Basic computer literacy and familiarity with Microsoft Office Suite
- Strong problem-solving abilities and customer service mindset
- Willingness to obtain industry certifications (CompTIA A+, Network+)
- Excellent communication skills and ability to work in team environments
- Authorized to work in the United States without sponsorship
- Passion for technology and continuous learning