Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated entry-level professionals for our IT Support Specialist role in Charlotte. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and system maintenance. Join our collaborative team and gain industry-recognized certifications while building a future-proof career in one of America's fastest-growing tech hubs.
Why Join Us?
- 6-week paid training program with certification opportunities
- Mentorship from senior IT professionals
- Clear career advancement path to senior roles
- Comprehensive benefits package (health, dental, 401k)
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network setup and maintenance tasks
- Document IT procedures and create knowledge base articles
- Collaborate with team on security compliance initiatives
- Participate in cross-departmental IT projects
- Execute system backups and disaster recovery drills
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Ability to work in a team environment
- Valid driver's license preferred
- Pass background check and drug screening