Job Description
Launch your tech career with our comprehensive paid training program! We're seeking passionate individuals for our Entry Level IT Support Specialist role in Nashville. No prior experience required – we provide all the training needed to succeed in the fast-growing IT sector. Join our innovative team and gain hands-on experience with cutting-edge technologies while building a stable career path.
Our 8-week paid training covers networking fundamentals, system administration, cybersecurity basics, and customer service excellence. After training, you'll transition into full-time support roles with competitive benefits and growth opportunities. We value curiosity, problem-solving, and a commitment to continuous learning.
Responsibilities
- Complete intensive paid training in IT infrastructure, security protocols, and troubleshooting methodologies
- Provide technical support to internal teams and clients via phone, email, and remote access
- Install, configure, and maintain hardware/software systems following company standards
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians on complex system implementations
- Participate in ongoing skills development workshops and certification programs
Qualifications
- High school diploma or equivalent; associate/bachelor's degree preferred
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service aptitude
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changing systems
- Must be authorized to work in the United States