Job Description
Transform your career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our award-winning IT Support team. No prior experience required – we'll equip you with industry certifications and hands-on skills to excel in today's tech landscape. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Austin's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Document IT processes and maintain service logs
- Collaborate with senior engineers on complex troubleshooting
- Deliver exceptional customer service across all departments
- Participate in ongoing skills development workshops
- Support cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Self-motivated with strong time management
- Valid driver's license and reliable transportation